We are pleased to provide our customers with great value and service. That’s why we offer free shipping for orders over $50 from our warehouses in Asia via ePacket or EMS and in the United States via USPS.
SHIPPING TO MORE THAN 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you are in one of those countries, we will contact you.
Jhbrq is not responsible if an incorrect address is entered during the purchasing process. Please make sure your billing and shipping address is correct before processing your order. If we have made an error, we will take full responsibility for the original order placed for you at no additional charge.
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree that one or more packages may be sent to your address and may incur customs fees upon arrival in your country.
Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time United States 8-14 business days Canada, Europe 8-15 business days Australia, New Zealand 8-15 business days Central and South America 10-20 business days Asia 8-15 business days Africa 15-30 Work days
Maximum delivery time: 45 working days.
*This does not include our 2-5 day processing time.
*All shipping times exclude customs/clearance delays.
You will receive an email with a tracking number once your order has been shipped, but sometimes due to free shipping, tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THIS TIME.”
For some shipping companies, it may take 2-5 business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
WILL MY ITEMS BE SHIPPED IN ONE PACKAGE?
For logistical reasons, sometimes items from the same purchase will be shipped in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you.